Terms of service

Terms and Conditions

Last Updated: June 20, 2026

Welcome to Brownies Basket LLP ("Company," "we," "our," or "us"). These Terms and Conditions govern your use of browniesbasket.com and any products, services, content, or features offered through the website.

By accessing or using this website, you agree to be bound by these Terms and Conditions.

. Eligibility

By using this website, you represent that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into binding agreements.
  • The information provided by you is accurate and complete.

. Pricing

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices are subject to change without prior notice.
  • Applicable taxes, delivery charges, and convenience fees may be charged separately unless otherwise stated.

. Orders and Acceptance

  • Placing an order does not guarantee acceptance.
  • Brownies Basket LLP reserves the right to refuse, cancel, or limit any order at its sole discretion.
  • Orders may be cancelled due to product unavailability, pricing errors, payment issues, or suspected fraudulent activity.

. Payment

We accept payments through approved payment gateways and other authorized payment methods.

By placing an order, you authorize us to process the payment using the selected payment method.

Brownies Basket LLP does not store sensitive payment card information on its servers.

. Shipping and Delivery

  • Delivery timelines are estimates and may vary due to operational, weather, traffic, or courier-related delays.
  • Customers must provide accurate delivery information.
  • Brownies Basket LLP shall not be liable for delays caused by incorrect information provided by the customer.

. Returns and Refunds

Due to the perishable nature of food products:

  • Products once delivered are generally non-returnable.
  • Refunds or replacements may be considered only in cases of:
    • Damaged products
    • Incorrect products delivered
    • Quality issues verified by our team

Customers must report issues within 24 hours of delivery along with relevant photographs and order details.

The final decision regarding refunds or replacements shall rest with Brownies Basket LLP.

. Food Allergies and Consumption

Customers are responsible for reviewing product descriptions and ingredient information before purchase.

Products may contain or come into contact with:

  • Wheat
  • Nuts  
  • Other allergens

Brownies Basket LLP shall not be liable for allergic reactions resulting from the consumption of our products.

. Intellectual Property

All content on this website including:

  • Logos
  • Trademarks
  • Product names
  • Designs
  • Photographs
  • Videos
  • Graphics
  • Website content

is the exclusive property of Brownies Basket LLP and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to systems or data.
  • Interfere with website functionality.
  • Upload malicious software or harmful content.
  • Violate applicable laws and regulations.

. Third-Party Links

The website may contain links to third-party websites or services.

Brownies Basket LLP is not responsible for the content, privacy practices, or policies of third-party websites.

. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

. Changes to Terms

Brownies Basket LLP reserves the right to modify these Terms and Conditions at any time.

Updated versions will be posted on this page with the revised effective date.

Continued use of the website after changes constitutes acceptance of the updated Terms.

. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

. Contact Information

Brownies Basket LLP
Bengaluru, Karnataka, India

Email: browniesbasket@gmail.com
Website: browniesbasket.com